LEARN MORE FOR JUST $10/MONTH
SPANISH AND ENGLISH
SELF PACED, CONVENIENT MOBILE COURSE
IN DEPTH LESSONS AVAILABLE 24/7
EARN A CERTIFICATE
COURSE CREATED BY INDUSTRY EXPERTS
4.8
OUT OF
5 STARS
Overall rating out of
4,165
5 OUT OF 5
Kevin Cooper
Dec 21, 2024
The material was easy to understand and geared me up for proper customer interaction. I feel way more capable now!
5 OUT OF 5
Roger McCormick
Apr 15, 2024
Everything in the app is well-organized, and the explanations in the course about effective communication were more helpful than I thought.
5 OUT OF 5
Cory Gates
Sep 18, 2024
I didn't expect this course to be necessary at first, but upon taking it I realized it's actually really good knowledge for my day to day job. Highly recommend!
LESSON PLAN
5 LESSONS - 1 HOUR
1. Customer Interaction
2. Effective Customer Interaction
3. Communication and Problem Resolution with Customers
4. Building Customer Relations
5. Safety in Customer Interaction
Who it's for: This course is ideal for entry-level or established workers looking to learn how to better interact with customers.
KEY TOPICS
Communication Fundamentals
Types of Customer Interactions
Effective Communication
Conflict Resolution
Customer Relations and Loyalty
Safety Practices